Lead Training Developer & Facilitator

 

Location: Boston, MA (Hybrid preferred) or Remote (with travel across Massachusetts)
Type: Contract-to-Hire
Duration: 12–18 months
Client: Massachusetts Department of Public Health (DPH)


About the Role

Bramcolm is hiring a Lead Training Developer & Facilitator to support the Massachusetts Department of Public Health (DPH) in launching a statewide Local Public Health (LPH) Data Solution. This is a mission-driven opportunity to lead training strategy and delivery across diverse public health teams in Massachusetts.

 

Key Responsibilities

Training Design & Development

  • Create instructor guides, participant handouts, quick reference guides, e-learning modules, and video tutorials

  • Convert technical content into easy-to-understand, role-based training

  • Ensure accessibility compliance (WCAG 2.1 and Section 508)

Training Delivery

  • Facilitate instructor-led sessions (virtual and onsite)

  • Provide 1:1 and office-hours-style coaching during rollouts

  • Lead “train-the-trainer” workshops for internal and external stakeholders

Improvement & Measurement

  • Gather feedback through surveys, polls, and discussions

  • Continuously improve training materials based on learner input

  • Track user engagement, training completion, and adoption metrics

Collaboration

  • Participate in change impact assessments and learning needs analyses

  • Coordinate timing with OCM and product rollouts

  • Help produce onboarding and Hypercare documentation


Required Qualifications

  • 8+ years in training development/facilitation (public health or tech projects preferred)

  • Experience with instructor-led, e-learning, and SCORM-based content

  • Proficiency with LMS tools like Moodle or TRAIN

  • Strong facilitation skills for both remote and in-person delivery

  • Willingness to travel across Massachusetts as needed


Location & Requirements

  • Location: Boston, MA (Hybrid) or Remote with  travel

  • Must be legally authorized to work in the United States

  • Must successfully complete:

    • Background check

    • Criminal background check

    • CORI check (required for CJIS certification)

  • This is a contract-to-hire role


Preferred Qualifications

  • Background in public health, instructional design, or adult education

  • Knowledge of Massachusetts local public health systems

  • Familiarity with platforms like Salesforce, Snowflake, Tableau

  • Bilingual or multilingual communication skills


Why Bramcolm?

We help mission-focused organizations create lasting impact through smart design, practical innovation, and human-centered delivery. Join us in building capacity across local public health agencies.